Ordered on Monday and received today (Thursday) in France what a fantastic delivery service and the tracking is far superior to other carriers.
The second time I've linked to a review on this site, this week. The Fabulous Fleece Company have stood strong and focused on quality delivery rather than cheap delivery, and comments like this suggest it's probably the right decision.
I think ecommerce customers will expect, not just prefer, delivery flexibility and tracking as we see the shift away from free delivery (and possibly free click and collect).
Apple Pay rival CurrentC is gearing up for use in stores by consumers.The app has fierce competition, though, with electronic payment systems from Apple and Google already available to shoppers.
I can't see this getting any traction without Apple, Google or Microsoft getting involved. If I want to make payments on iOS, the only developer I would trust is Apple. If I want to make payments on Android, the only developer I would trust is Google. And for Windows Phone it would be Microsoft.
At Moovweb, we power over 250 mobile experiences. Many of our customers are in the eCommerce space. We studied a subsection of our customers' data and discovered mobile sharing buttons aren’t getting much use: Only0.2% of users ever click on a mobile sharing button. Mobile users click the sharing buttons 35% less often than they do on the desktop.
I've linked to this article before, as I think they're asking the wrong question, but I do think lower share rates on mobile are to be expected.
The trouble with sharing on mobile is most people use native apps for their social accounts on mobile devices. Click a share link in a mobile browser and because you aren't logged-in in the browser, it's not worth the hassle. The answer would be for share buttons to open up the relevant native app.
Thanks to superb attention to detail from Lucy the rug is amazing - the size is just right, the fleece colours complement the colours of my hearth around my wood burner and the pile is lovely and soft. I live in the USA and Lucy spent a considerable amount of time sending photos of the fleeces, and then sent the rug to my husband's hotel in the UK.
And:
I was unsure what to buy initially and it was due to Lucy's fab customer service, which went above and beyond - including photos, phone calls and several emails, which helped me with my purchase.
I don't often link to my own clients' sites but while working on some updates I couldn't help reading these comments. Customer service goes such a long way - there's no wonder her customers keep coming back.
John Lewis announced this week that it would start charging a £2 fee for click-and-collect purchases costing less than £30, after finding that its current free model was unsustainable.
Click-and-collect demand has boomed for the department store. It now processes more than six million click-and-collect orders per year, compared with just 350,000 in 2008, and moves tens of thousands of parcels every night.
A spokeswoman said John Lewis had seen a 32% growth in demand for the service so far this year. And the seemingly effortless method of shopping is anything but for retailers as it needs an army of behind-the-scenes pickers and delivery staff.
I'm concerned for smaller retailers who can't cover free delivery and can't offer Click & Collect, but this is good news. If the larger retailers decide they're no longer going to suck these costs up, that should make the smaller retailers more competitive.
With One Touch for Web consumers just need to enter their ID and password once per device, rather than once per app. When they make another payment in the future, PayPal has remembered the details, so the consumer only needs to confirm the payment.
The One Touch feature can be used on any site that accepts PayPal. Consumers also don’t need to change anything in the settings of their PayPal account. According to the payment company, companies like Airbnb, Lyft, YPlan and Boxed have adopted the feature and saw their sales increase noticeably.
Worth keeping an eye on now it's available in the UK.